About Tactical.ly

I build businesses
that perform.

I'm Hayden Judd, and I founded Tactical.ly to work with businesses the way I believe really works – getting into the work alongside leadership teams, doing what needs to be done to move performance forward.

Hayden Judd, founder of Tactical.ly
The journey

25+ years building, scaling, and turning businesses around

From early career sales leadership to executive and board roles across three countries, I've spent my career inside businesses – scaling them, turning them around, and helping leadership teams build the capacity to keep improving..

01
Early career

Business development and sales leadership

I built my career on direct sales: B2C and B2B, in tech, learning what go-to-market really takes in saturated markets. The art of sales, how to open doors, build relationships and close commercial deals across industries. That foundation has underpinned everything since.

Sales record: closing ratio: 67%
02
International

Agencies and startups across NZ, London, and New York

I've founded and led businesses across three countries, working with ambitious leadership teams to build the operational rigour and commercial clarity that makes rapid growth actually sustainable.

NY startup: $0 to $5M USD by year five
03
Governance

Board advisory and special advisor roles

Served as director and special advisor across industries, helping founders build structured, scalable leadership. Developed governance frameworks, AI policy and board reporting to drive faster, better decisions.

Enabled $1M investment decision
04
Scale-up leadership

Sales Director to CEO, Pixel Fusion

Progressed from Sales Director to COO to CEO alongside the founder of this digital product agency, scaling from 8 to 45 people by building the operational foundations, sales engine and leadership capability that made growth sustainable.

Revenue growth: 5.6x
05
Transformation

Chief Operating Officer, ImpactLab

Led the operational and commercial transformation of a social impact measurement PaaS. Built the technology and systems that made impact measurement faster and more accessible.

EBITDA turnaround: -137% to +26%
06
Now

Founder, Tactical.ly

Working with NZ businesses to drive performance through operating model transformation, executive consulting, and applied agentic AI. You get someone who's done the job before. I get to work on businesses that matter.

30+ clients 74+ NPS
How I work

Transformation before technology

Process

Every engagement starts with understanding how a business actually operates. How decisions get made, where the bottlenecks are, how the leadership team functions day to day. I need to see the real picture before considering what should change.

From there, we work on the foundations. Strategy alignment, operational clarity, leadership capability and the systems that connect them. The goal is always a business that performs better and is genuinely easier to run.

Technology following foundations.

When a business is operationally ready, AI and automation can have an outsized impact. When it isn't, they just add complexity. That's why we lead with transformation and follow with technology.

Methodology

Organisational Performance Framework

Our work is underpinned by a practical framework that connects the core drivers of business performance: strategy, people, operations, and technology working together.

StrategyPeopleOperationsTechnologyCommercialGovernance
Explore the framework
Track record

The numbers behind the work

0+
Years of leadership experience
0x
Revenue growth in a CEO role
0%
EBITDA swing in a COO role
0%
Sales closing ratio record

Industries and sectors

I've worked with businesses across a wide range of industries, from professional services and technology to construction, healthcare, manufacturing, and retail. The common thread is always growth, performance, and the operational challenges that come with both.

Professional servicesTechnologyHealthcareConstruction and tradesManufacturingRetail and e-commerceFinancial servicesCreative and mediaNot-for-profit

How I've typically helped

CEO, COO, and board advisory roles across startups, scale-ups, and established SMEs. I've led teams through rapid growth, restructuring, turnarounds, and the operational complexity that comes when a business outgrows its original setup.

Whether it's a founder who needs a thinking partner, a leadership team that needs structure, or a board that needs commercial clarity, I work on the problems that matter the most to the people running the business.

Our mission

Supporting New Zealand businesses to transform and become stronger than ever

We want to help build economic growth in New Zealand by enabling our clients to build better businesses. Organisations that are high-performing, scalable, increasingly profitable, and genuinely world-class.

How we show up

What we believe

Seek first to understand

We ask the right questions and deeply understand the people we work with before trying to deliver solutions. Empathy first, ideas second.

Value at every interaction

Every conversation should leave people better off. We learn from every interaction and provide purposeful value in return.

People above process

You build people and they build the business. Processes only work when you focus on the humans who enable them.

Enable and educate

Teaching people is better than doing it for them. When more people can do the work, the whole organisation gets stronger.

Honesty and transparency

No smoke and mirrors. We act with complete honesty and transparency. If something needs to be said, we say it.

Work smart, play hard

Life is a balance. We believe in doing great work so you can get out and do whatever you love. For us, that happens to be cycling.

Based in Auckland

Local presence, international perspective

Tactical.ly is based in Auckland, New Zealand. I work with businesses across the country and bring an international perspective from years spent building and leading companies in London and New York.

I love working with Kiwi businesses. The ambition is here, the talent is here, and the opportunity to build something genuinely world-class has never been better.

Hayden Judd working with a team
Hayden Judd in discussion
Hayden Judd working
Ready to make growth easier?
Whether you need strategic guidance or hands-on leadership, it starts with a conversation.
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30-minute call. No obligation. No pitch deck.
Get in touch
Let's talk about your business
Call, email, or book a 30-minute discovery call at a time that suits.
Hayden Judd
Based in Auckland, working wherever ambition and integrity meet. Happy to chat anytime.