Strategy and Tactics

COO as a

service

We help with the immediate deliverables and support your business requires - Whilst is says COO on the can, we operate however you need at the leadership or executive level. Your consultant can tackle as much or as little as you want, but always with an company Director mentality, and a desire to help build a sustainable, scalable and profitable company.

Our objective is to provide you with the time to focus on your business, rather than in it.

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How we do it

Operations and performance

Having built businesses around the world, been CEOs, COOs, CSOs and in sales leadership roles over the last 20+ years, we are skilled at slotting into organisations and helping at the executive layer, however you need. Alongside day to day support and increased bandwidth, here are some of the key areas we can also help:
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Performance

  • Streamline operational processes and procedures with systems design and development
  • Operational execution plans
  • Review management practices to ensure your culture supports business objectives
  • Accounting support and oversight
  • Office management support and oversight
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Executive operations

  • OpEx / financial planning
  • Financial status, tracking and results
  • Mission, vision and values workshops
  • Review, develop and support board reporting
  • OKR and KPI development/tracking
  • Business development strategies and tactical support
  • C-Level advisor / mentorship
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Technology

  • Develop information technology plan that will scale and grow
  • CRM systems reform
  • SaaS audit and review
  • Project and task management software implementation
  • Applicant tracking system setup for pipeline of talent
  • Security audit and services implementation
  • People dynamics software implementation
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People and culture

  • Culture development, focused on achievement of growth
  • Develop hiring practices
  • Recruitment support
  • Annual review process and execution
  • Develop upcoming leaders
  • Maximise leadership team performance
  • Onboarding and offboarding procedures for employees
Ready to chat  icon and see if we should work together? Check out how we work, or get in touch now.
Who you Get:

COOs at your service

  • A tactical executive to help you deliver your strategy
  • A sounding board and challenger to your thinking, with new ideas and a fresh perspective
  • A trusted completionist for delegation of your most important operating matters and decisions, freeing up your time.
  • An empathetic and experienced executive-level partner to help you build your business
Our values
'Hayden has been supporting the growth and operations of Ghost Street. His assistance and knowledge have been invaluable to our company, providing mentoring, advice and practical solutions as the company has doubled in size.'
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Tim Dawson
Ghost Street
'Hayden established efficient processes allowing us to grow our team size and client base whilst preserving our great culture and high level of service. He encouraged and enabled our team's continued growth, and I continue to value his insight.'
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Craig Boxall
Pixel Fusion
'Tactical.ly has drastically improved our business performance - We have seen huge gains in our revenue generation with better business development processes and systems.'
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Ale Benintende
Nero Motion
'Tactical.ly facilitated a superb Design sprint with strong leadership and a deep understanding of the consumer. Hayden has also been key in leading our digital strategy, our customer growth, and our internal leadership.'
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Jono Buckley
Huntaway
'Tactical.ly provided us with spot on business advice, tools to analyse our plans, methods to improve our financial planning, clarity of thinking and tactical support.'
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Kiri Eriwata
Song Conversations
'Tactical.ly have hugely transformed our business over the past couple of years. We now have a clear mission supported by a strong digital presence and a business that is aligned with world-class processes and systems.'
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Darren Murray
CYCO
A Simple value PROPOSITION

How we usually work

We understand every business is different, so we adapt to your business, prioritising what you need and when you need it. We tailor our COOs engagement to suit you. This usually means a monthly subscription based on the number of hours you need, and/or to suit your budget - but no lengthy contracts.
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Prepare
First, we meet and seek to understand your business, your needs, pain points and how Tactical.ly can help
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Perform
We begin delivering value, focusing on the highest priorities and continue with a simple monthly contract
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Proposal
We draft a considered proposal focusing on your objectives and a suitable monthly budget to deliver them
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Get in touch today

We love helping people and businesses build capability. Is there something new you could learn to improve your business? Let's h‍ave a chat. Or check out our performance and digital services.

Get in touch
Book a Zoom
We are also a Regional Business Partner, so you may qualify for 50% capability funding or 100% of Covid-19 support funding of our services.
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info@tactical.ly(09) 2420424

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