COO as a

Service

So you want/need a COO, but can't find....
a - one you can afford, b - a good one, c - one with a strong diverse skillset, d - one with a proven track record of performance, e - all of the above

Well maybe we can help - all the experience and expertise of a high performing COO, but without the full time salary.

Our COO as a service is designed to help you with the immediate support and needs your business has, whilst also proving the foundational support every COO should bring to a business. We can tackle as much or as little as you want, but always with a company Director mentality, and a desire to help build a sustainable, scalable and profitable company.

Operations and performance

Having built businesses around the world and after 20+ years of experience as CEOs, COOs, CSOs and in sales leadership, we are skilled at slotting into organisations and quickly and effectively helping at the executive level, however you need.

Alongside day-to-day support and giving you back some bandwidth, we can also provide tailored executive support in specialist key areas:

Tailored executive support

Our executive skills and services are designed to meet your needs and cater to your unique business environment. Consider these support descriptions a starter for ten when it comes to how we can support you. Need something else? No problem, let's chat!

COO as

service

simply choose your

required support

Ops performance

• Streamline operational processes and procedures with systems design and development
• Review management practices to ensure your culture supports business objectives
• Operational execution plans
• Office management support and oversight
• Financial models, planning and accounting support and oversight
• Business development strategies and tactical support

Tech performance

• Develop information technology plans that will scale and grow
• CRM systems reform
• SaaS audit and review
• Project and task management software implementation
• Applicant tracking system setup for pipeline of talent
• Security audit and services implementation
• People dynamics software implementation

People performance

• Culture development, focused on achievement and growth
• Develop hiring practices
• Recruitment support, JD development and incentivisation design
• Annual review process and execution
• Develop upcoming leaders
• Maximise leadership team performance
• Onboarding and offboarding procedures for employees

Why COO as a service – it just makes sense!

Finding good executive team members is tough. We can provide the immediate support you need and bridge the gap until a full-time hire is made or an internal team member has been sufficiently upskilled.

Dude riding a rocket and working on a laptop

A tactical executive to help you deliver your strategy and business objectives.

A sounding board and challenger to your thinking, with new ideas and a fresh perspective.

A trusted completionist for delegation of your most important operating matters and decisions, freeing up your time.

An empathetic and experienced executive-level partner to help you build your business.

You can turn our service on and off with a month's notice, meaning you can plan with us, not around us.

Some clients keep us on indefinitely as we are cheaper than an FTE in the role, but you still get the experience.

Check out some of the work we have done for our clients

Digital performance

Business performance

Consulting

CYCO

Taking bricks and mortar digital

Digital performance

Business performance

Consulting

Ghost Street

Temporary GM and Lead Project Manager at your service!

Distress performance

Workshops

Consulting

Creative Content

Reconsidering the sales strategy

Business performance

Mentoring

Consulting

Creative Content

Bringing high performance to a distributed workforce agency

Check out more of

our latest work here

Get in touch today...

and see if we might be your next COO (even if just for a moment)

Don't just take our word for it...

We get more projects delivered and at a higher quality

Through Tactical.ly’s ongoing mentoring and support we were able to get more organised as a business to actually move projects forward, instead of just swirling around and around about the idea. Essentially, we get more projects delivered and at a higher quality!

Bex Murphy

Sales Director

Auckland Weddings

Thank you Tactical.ly for sharing your knowledge

Tactical.ly provided us with spot on business advice, tools to analyse our plans, methods to improve our financial planning, clarity of thinking and mentorship to help us move forward with confidence to make the best decisions to develop our business.

Kiri Eriwata

Founder

Song conversations

Hayden encouraged and enabled our team's continued growth

Hayden established efficient processes allowing us to grow our team size and client base whilst preserving our great culture and high level of service. He encouraged and enabled our team's continued growth, and I continue to value his insight.

Craig Boxall

Founder

Pixel Fusion

From Design Sprint to business leadership

Tactical.ly lead a Design Sprint and it was a pleasure! Hayden's leadership and deep understanding of the consumer was vital. We have continued to engage with Tactical.ly leading our digital strategy, our customer growth, and our internal leadership.

Jono Buckley

Lead

Huntaway

Tactical.ly has lead the transformation of our digital positioning

Tactical.ly has been an amazing source of inspiration and modern world digital advice and support. We have transformed our digital positioning and improved our business because of it, all lead by Tactical.ly

Theresa Brady

Creative director

Creative Content

I thoroughly recommend Tactical.ly

I have worked with Hayden on a few projects over the last couple of years. Hayden is great to work with, thoughtful, respectful and supportive. I thoroughly recommend him to anyone who is looking for great results through a great process'

Hamish Nuttall

Founder

ThinkLazy

Sound, practical and achievable advice and support

I have worked with Tactical.ly setting up a new business venture with an aim to growth. I found Hayden and Hayley friendly and easy to work with. Their advice was sound, practical and achievable in the steps they set out. I would not hesitate to work with Hayden and Hayley again in the future.

Burnette O'Connor

Founder

The Planning Collective

We now win more business more often!

Hayden has mentored the Leadership team at Ghost Street since 2020, and together we identified a real need to hone our internal sales skills. Through Tactical.ly's Sales Capability Coaching, our capability truly has grown and we are already winning more business.

Richard Stone

General manager

Ghost Street

I recommend Tactical.ly's services to anyone

Hayden is extremely gifted and knowledgeable within his field and has provided me with a multitude of sound-advice in the short time working with him. I recommend Tactical.ly's services to anyone looking to increase their knowledge and business strategy.

Jeneva Snodgrass

NZ Marketing Manager

Landmark Homes

Our business has excelled and our customers are happier than ever.

Thanks to Tactical.ly, CYCO has managed to embrace and build a digital presence that matches the calibre of our showroom. We now deliver a joyful and world-class customer experience, both in store and online. Our business has excelled and our customers are happier than ever.

Darren Murray

Founder

CYCO

The support and advice has been incredible.

BetterSaver is a Kiwisaver and financial advice platform. After success with version 1.0, we engaged with Tactical.ly to both be an advisor and to help us build a formal advisory panel designed to bring growth and success to BetterSaver 2.0.

Joe Taylor

Founder and CEO

BetterSaver